RETURNS &
EXCHANGES

Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you order the wrong size, color, or simply changed your mind. However, if you're not fully satisfied with your purchase, AFIA LLC will issue a refund minus a $7.00 restocking fee. You can request a return within fourteen (14) days of delivery, if the item(s) are in their original condition and unused. Please pack the items securely in their original packaging or in a different robust package. Direct exchange is not possible. Please place a new order. All returned items are subject to inspection prior to processing. We strongly recommend reviewing ALL product details, including shipping information and sizing specifications, before making a purchase.

 

- Mail your return to:

AFIA LLC

15 Winfield Street

Rear Building

Norwalk CT, 06855

 

After you ship the return item(s) you must email us at afiausamerch@gmail.com and include both your return tracking number as proof of shipment. Your refund will be issued once the package is received. We reserve the right to limit returns and track returns from the same customer or shipping address. If we determine that a customer is abusing our return policy, we reserve the right to deny future returns.

 

Damaged or Missing Items:

While it doesn’t happen often, we understand that damaged or incorrect items can occasionally arrive. In the case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact them within 30 days of product delivery. Please get in touch with their team using the “Submit issue” form and provide a clear photo showing the issue.

 

Price Adjustments:

At this time, AFIA LLC does not offer price adjustments on orders after they have been placed.